UK GDPR Compliance
Last updated: January 15, 2025
Our Commitment to Data Protection
FreeBetAway is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Your Data Protection Rights
Under UK GDPR, you have the following rights regarding your personal data:
Right of Access
You can request copies of your personal data. We may charge a small fee for this service.
Right of Rectification
You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You can request that we erase your personal data, under certain conditions.
Right to Restrict Processing
You can request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing
You can object to our processing of your personal data, under certain conditions.
Right to Data Portability
You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details below:
- Email: privacy@freebetaway.com
- Subject Line: "Data Protection Request"
- Include: Your full name, email address, and specific request
We will respond to your request within one month. In some cases, we may extend this period by two further months where requests are complex or numerous.
Data Subject Request Form
For your convenience, you can use this form to make a data protection request:
Lawful Basis for Processing
We process your personal data under the following lawful bases:
| Data Type | Lawful Basis | Purpose |
|---|---|---|
| Contact Information | Legitimate Interest | Responding to inquiries |
| Newsletter Subscriptions | Consent | Marketing communications |
| Website Analytics | Legitimate Interest | Website improvement |
| Age Verification | Legal Obligation | Compliance with gambling laws |
| Cookie Preferences | Consent | Respecting user choices |
Data Retention Periods
We retain your personal data for the following periods:
- Contact inquiries: 3 years after last contact
- Newsletter subscriptions: Until you unsubscribe
- Website analytics data: 26 months
- Cookie consent records: 12 months
- Legal compliance data: As required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- SSL/TLS encryption for data transmission
- Regular security assessments and updates
- Access controls and staff training
- Incident response and breach notification procedures
- Regular backups and disaster recovery plans
International Transfers
When we transfer your data outside the UK, we ensure adequate protection through:
- Adequacy decisions by the UK government
- Standard contractual clauses approved by the ICO
- Binding corporate rules
- Certification schemes and codes of conduct
Complaints
If you believe we have not handled your personal data in accordance with UK GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Phone: 0303 123 1113
- Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Contact Our Data Protection Officer
For any data protection queries or concerns:
- Email: dpo@freebetaway.com
- Post: Data Protection Officer, FreeBetAway Ltd, 123 Casino Street, London, EC1A 1BB, UK